{"id":15758,"date":"2022-10-25T21:07:06","date_gmt":"2022-10-25T21:07:06","guid":{"rendered":"https:\/\/www.tourwriter.com\/?p=15758"},"modified":"2022-11-01T20:11:57","modified_gmt":"2022-11-01T20:11:57","slug":"luxury-scotland-tours","status":"publish","type":"post","link":"https:\/\/www.tourwriter.com\/luxury-scotland-tours\/","title":{"rendered":"Luxury Scotland Tours"},"content":{"rendered":"\n

Meet Struan from Luxury Scotland Tours<\/h1>\n\n\n\n
\"Owners<\/figure>\n\n\n\n

Launching Luxury Scotland Tours<\/a> was a positive lifestyle change for Struan Baird, whose previous experience in the tourism and luxury sectors allowed him to spot a gap in the market. Together with fellow director and co-founder Ruaridh Norton, they decided to start their own tour company targeted specifically at the luxury sector in Scotland. \u201cIt’s nice to be able to showcase your own country. And in terms of dealing with people, they’re a lot happier on holiday!\u201d he notes.<\/p>\n\n\n\n

\u201cThere\u2019s not many companies in the UK that specialise just in luxury travel. We’re based here, so we have local knowledge. And we don’t do anything else. We don’t do coach tours, we don’t do budget packages. We’re just specialists for the five-star market.\u201d<\/p>\n\n\n\n

It was something of an inauspicious start, with the company launching in August 2019. \u201cWe went pretty much straight into pandemic after a few months, which was a shame because we started off really well.\u201d During the pause in international travel, both went back to freelancing while running Luxury Scotland Tours on the side, relying on business from England throughout most of 2020 and 2021.<\/p>\n\n\n\n

Once borders opened, however, business rebounded strongly, particularly from the North American market which makes up 90% of Luxury Scotland Tours\u2019 business. About 95% of the itineraries it prepares are chauffeur driven, and all are completely tailor-made to the traveller.<\/p>\n\n\n\n

Cue a lot of high-end whisky tasting, awe-inspiring Highlands scenery, exploring castles and history, plus a few rounds of golf. \u201cAll the things that you associate with Scotland are exactly what people ask for,\u201d Struan says. \u201cWe just make sure everything is booked down to a tee for them and runs smoothly.\u201d<\/p>\n\n\n\n

\u201cThere’s certain distilleries where we could give a private tour that not everyone can do, thanks to connections. And we can definitely get on some golf courses that are quite hard to get on. It\u2019s that local knowledge of certain farms, experiences, and things that you won’t find on the internet. Plus, all our drivers are local. They know Scotland like the back of their hand, so you’re getting people who are very, very knowledgeable about the country.\u201d<\/p>\n\n\n\n

\"Enjoy<\/figure>\n\n\n\n

Tourwriter on board<\/h2>\n\n\n\n

Being digital savvy, Struan and Ruaridh were quick to look for software services that could streamline their service. Within three months of starting their business they realised the process of designing the itineraries in Word documents was too slow. After trying a couple of options, they chose Tourwriter.<\/p>\n\n\n\n

\u201cTo be honest, it was a game changer,\u201d Struan says. \u201cWe get a lot of internet leads. With those, the conversion rate is not the best, so we need to get the itineraries out quickly. Before, if you were doing a 14-day customer itinerary in Word, that could just about take you the whole day. Now our sales staff can easily get five or six itineraries out every day.\u201d<\/p>\n\n\n\n

\u201cWe’ve got a lot of great images which do help, but I think the layout, the format, the maps are really, really good. And that definitely helps conversions just because it looks so professional. Plus, clients appreciate how fast we can get a really nice, bespoke itinerary back to them. So that\u2019s a massive advantage.\u201d<\/p>Struan Baird- founder of Luxury scotland tours<\/cite><\/blockquote><\/figure>\n\n\n\n

Ease of use is another big plus for the company. \u201cI think with Tourwriter anyone can work it; it\u2019s dead simple and doesn’t take long to learn. We do videos for new staff and after 30 minutes of the recordings that’s pretty much everything we need to teach them. In terms of training it is very, very straightforward to use.\u201d<\/p>\n\n\n\n

Struan says the next step for Luxury Scotland Tours is leveraging Tourwriter\u2019s analytic tools suite to check conversion rates and enable them to make more real-time business decisions.<\/p>\n\n\n\n

<\/figure>\n\n\n\n

Primed for growth<\/h2>\n\n\n\n

Having successfully managed 140 tours already this year, Struan says business is building. \u201cAnd next year will hopefully be even bigger.\u201d<\/p>\n\n\n\n

Now a team of six staff – himself, Ruaridh, a full time sales manager and three operations, booking and logistics staff – the organisation is looking to hire two more employees by November, and continue to grow.<\/p>\n\n\n\n

The team launched the website for Luxury Ireland Tours<\/a> this year and it is quickly gaining traction.<\/p>\n\n\n\n

\u201cA lot of people want to go to Scotland and Ireland at the same time, especially if they are coming from America. People were asking for that, so we knew it was a good opportunity.<\/p>\n\n\n\n

\u201cAnd we\u2019re actually launching Luxury England Tours as well, so we’re going to double down and try and encapsulate that into what we offer as well.\u201d<\/p>\n\n\n\n

<\/p>\n\n\n\n

\n
Take a look at one of Luxury Scotland Tours stunning itineraries<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Luxury Scotland tours have big plans with their founders aiming for luxury tours around not just Scotland, but Ireland as well. Read more about how their story and how they are using Tourwriter to help grow. <\/p>\n","protected":false},"author":7,"featured_media":15759,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[12],"tags":[],"dipi_cpt_category":[],"class_list":["post-15758","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-stories"],"_links":{"self":[{"href":"https:\/\/www.tourwriter.com\/wp-json\/wp\/v2\/posts\/15758","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tourwriter.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.tourwriter.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.tourwriter.com\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tourwriter.com\/wp-json\/wp\/v2\/comments?post=15758"}],"version-history":[{"count":6,"href":"https:\/\/www.tourwriter.com\/wp-json\/wp\/v2\/posts\/15758\/revisions"}],"predecessor-version":[{"id":16130,"href":"https:\/\/www.tourwriter.com\/wp-json\/wp\/v2\/posts\/15758\/revisions\/16130"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.tourwriter.com\/wp-json\/wp\/v2\/media\/15759"}],"wp:attachment":[{"href":"https:\/\/www.tourwriter.com\/wp-json\/wp\/v2\/media?parent=15758"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.tourwriter.com\/wp-json\/wp\/v2\/categories?post=15758"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.tourwriter.com\/wp-json\/wp\/v2\/tags?post=15758"},{"taxonomy":"dipi_cpt_category","embeddable":true,"href":"https:\/\/www.tourwriter.com\/wp-json\/wp\/v2\/dipi_cpt_category?post=15758"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}